We currently send email alerts if couriers are missing files as part of an SLA workflow run, but you weren’t able to configure the recipients of those email alerts without reaching out to Amperity Support.
We’ve now added the ability to directly configure which email addresses should receive courier missing files emails. These emails include warnings about courier group workflows pausing, continuing, or failing as a result of missing files detected by the couriers.
You can access this feature via the “Configure Alerts” dialog located in the top right hand corner of the workflows page. More details are located in our documentation: https://docs.amperity.com/reference/workflows.html.